Pre-sales Questions

What makes your baby carriers unique?

Simple. Breathable. Comfortable. Our baby carriers can be used from newborn (without the use of an infant insert) through to toddlerhood and are thoughtfully designed with both Mom and baby in mind for the comfiest fit on the market. Our softly padded waistbands provide extra support for the post-partum body and are very gentle on c-section healing.

Why are your baby carriers made from organic hemp fabric?

Hemp is UV resistant, breathable and a great temperature conductor, keeping your baby cool in hot weather and snuggly and warm during the winter months. Hemp fabric “wears in, not out” so your carrier gets softer and comfier, the more it’s worn. Although it’s lightweight, hemp is 3 x stronger than cotton, making it extremely strong, durable and safe for carrying your baby. The farming of hemp also offers significant benefits for the economic and environmental sustainability of our planet as it grows rapidly and requires little water and no pesticides or herbicides.

Can I return it if my baby doesn't like it?

We’re very confident that you and your baby will love your carrier, but if for some reason you don’t, you may return it to us within 30 days for a full refund, provided it’s still in ‘as new’ condition. Email us on and we will arrange collection. 

What's the difference between a Stage 1 and Stage 2?

STAGE 1: Our Stage 1 carrier (0-14 months) is designed to help you meet the needs of your newborn baby quickly and easily. Carry position: front carry only.

STAGE 2: Our Stage 2 carrier (9 months+) is designed to be used in a front or back carry position. The shortening zip inside the pocket enables you to adjust the height setting as your toddler grows.

Both are made from breathable and UV resistant organic hemp fabric, perfect for warmer climates.

My baby is 3 months and already 7kgs, should I get the Stage 1 or 2?

As a broad guideline we say that you can use our Stage 2 carrier from around the 8kg / 9 month mark – the reason being that some babies reach 8kgs and their legs are long enough to fit easily out the sides of the Stage 2, while others are at 10kgs and can then only reach out the sides. Even at 9 months some babies can still be too small to fit comfortably into a Stage 2 carrier. We usually recommend that if baby is under 6 months, then our Stage 1 is almost ALWAYS the comfier and more suitable carrier, physically and emotionally – what do we mean by emotionally?

We always talk about the NINO period in babywearing, which stands for 9 months in, 9 months out. It’s probably the most important stage for emotional development, when your baby needs to feel the safety of being against their mamas chest and held closely in their arms. Your baby is also still learning to regulate their own body temperature and often goes through periods of being overstimulated and struggling to fall asleep because of this. Our Stage 1 is made from a lighter and much more breathable hemp fabric and creates more of a hugging feeling around baby, which mimics the feeling of being held snugly in the womb and helps to calm them down so they can fall asleep.

The Stage 2 is made from a cotton canvas and hemp blend, still more breathable than any other fabric of that thickness but less soft and breathable than a Stage 1. It’s a bigger carrier in general, and designed with a more emotionally mature baby / toddler in mind. We have lots of Moms after second hand Stage 1’s so it shouldn’t be difficult to sell to fund a Stage 2, even if it’s just a few months later.

Remember – your baby will double their birth weight within the first 6 months of life, after this weight gain slows down dramatically. So if your baby was born at 3.5kgs, they should reach approx 7kgs by 6 months, but it doesn’t mean they’ll weigh 14kgs by 12 months.

What are the age and weight limits for Stage 1 and Stage 2?

STAGE 1: 0-14 months (max 12kgs)

STAGE 2: 9 months+ (max 20kgs)

Can I wear my baby facing outward in your carriers?

We do not recommend carrying your baby facing outwards in our carriers. Our Stage 1 carrier supports an inward facing front carry position only and our Stage 2 carrier supports an inward facing front carry position, as well as a back carry position.

Are your baby carriers ergonomic and do they comply to the standards of the International Hip Dysplasia Institute for new born hip development?

Yes, our baby carriers have been designed to ergonomically grow with your baby, supporting their legs in the correct ‘M’ position from birth through to toddlerhood.

Won't the M position hurt my newborns hips?

No, the ergonomic M position is the natural froggy position that your baby will assume if you hold them up onto your chest, there is absolutely no over-stretching of the hips involved as the seat width on our Stage 1 carrier is fully adjustable to suit the width of your babies hips. You can set the width to the tightest setting and then thread the carrier body through the small gap between your babies legs and spread the fabric up and over their bum to support their back. Their little feet can wrap around the carrier and back under their bum again.

Where can I try on your carriers?

Visit one of our UB Agents or Retailers in your area or visit us at our shop in Westlake Lifestyle Centre, Cape Town.

How soon can I start wearing my baby and up to what age?

Unless there are any underlying health conditions, most newborns can be worn immediately in our Stage 1 carrier. You can wear your baby until around 2-3 years of age in our Stage 2 toddler carrier.

Can I breastfeed in your baby carriers?

Yes, please see our instructional videos on how to breastfeed in our Stage 1 or Stage 2 carriers. 

Are your carriers one size fits all, can Dads wear them too?

Yes! Our carriers fit all shapes and sizes and are very easy to adjust. We have plenty of awesome babywearing Dads and even Granny’s and Grandpa’s carrying babies while Mom takes a break.

Can wearing my baby help with colic or reflux?

Yes, it definitely can. Keeping your baby upright after a feed has been attributed to decreasing the effects of reflux by helping to stop the acid refluxing and your baby vomiting. As soon as your baby has settled after a feed you can put them in the carrier which will keep them in an upright position.

Can wearing my baby help with winds?

Newborn babies often struggle with wind, especially if they are having trouble latching correctly and taking in extra air. By keeping them upright in a carrier after a feed, you can help relieve them of the gas. The simple natural movement of walking with your baby in a carrier will help to get their burps up.

Won't I be spoiling my baby if I wear her for long periods during the day?

No, there is no such thing as spoiling your baby. Your baby needs as much love and physical touch as possible to help them feel comfortable in their new environment. This is what baby expert Meg Faure has to say on the subject:
“Until 200 years ago all babies were carried on their moms and dad, in slings and carriers. Most babies love to be carried and those who spend a lot of time in a sling or carrier around their parents’ bodies tend to cry less than those who don’t. By keeping your baby close to you, you will provide him with physical contact, security, stimulation and movement, which are all excellent conditions for his development.” Read Meg’s full article here.

How do I place an order?

You can visit our online shop to place your order.

How much do you charge for delivery?

We offer free door-to-door delivery throughout South Africa on all orders over R1,000. For anything under R1,000 we charge a flat rate of R65.

Once I've ordered, how long will it take for my carrier to arrive?

We will process and ship your order within 24 hours upon receipt of payment (excluding weekends and holidays). Your order will be couriered to your door within 2-3 business days (5-7 business days if we’re having a sale), provided the item is in stock, and you live in a main centre. Please allow an extra 2-5 working days for farms or outlying areas.

What are my payment options?

On checkout you will have the option to pay via EFT, credit card or SnapScan. We do not offer payment terms at this time.

After-sales Questions

What is the best way to wash my carrier?

STAGE 1: Place your baby carrier inside a thin pillow case and wash in your washing machine with like colours. Hang outside to dry.

STAGE 2: Fasten all the buckles and wash your Stage 2 baby carrier in your washing machine with like colours. Hang outside to dry.


Can I tumble dry my carrier?

We don’t recommend tumble drying your carrier. Hemp absorbs and releases water quickly, so on a sunny day your carrier should be dry within 1-2 hours.

I have a Stage 1 and I want to upgrade to a Stage 2, do you do trade-ins?

We don’t do trade-ins, however Ubuntu Baba baby carriers come with a lifetime guarantee on all stitching and workmanship, meaning they retain their resale value very well, so you should easily be able to sell your Stage 1 or Stage 2 carrier second hand on the Pre-loved Ubuntu Baba Facebook Group (please note this group is a community run group and we are not responsible for any purchases or sales made on this group).